Metrics and ROI: Financial and Talent Management Impact

ROI or Return on Investment has been one of the last great challenges that the diversity industry has yet to gain mastery. Whether it is established companies that consistently win awards as top companies for diversity or new players at the beginning of their diversity journey, neither group is able to come up with a tangible dollar-value around their diversity activities. Furthermore, neither group can conclusively prove that diversity activities are drivers of bottom-line impact. The top companies, despite shrinking budgets, continue to ignore requests from senior executives about hard dollar diversity value. This group of diversity leaders contends that it is unfair for them to produce metrics, because “nobody asks for the metrics around leadership development and other HR investments.” Diversity is presumed to impact the bottom-line, but unlike comparable corporate functions (IT, Operations, Supply Chain, Marketing, and Sales), diversity scorecards have yet to move beyond workforce representation statistics. Hear about how d-ROI™ provides a set of tools that can offer answers to the age old question of financial impact, but can also address key organizational concerns such as the lack of middle management engagement around diversity. A live case study presentation will emphasize the integration of d-ROI™ into a sustainable, innovative diversity strategy.